Full Work Archive
All completed engagements, sorted by date. Use this to browse the complete body of work.
- S
Lotrex
Solution MVP
To develop a proof of concept that could serve as a starting point for bringing the solution to market, Lortex engaged Bellerose XD to design and test a minimum viable solution.
- R
Station-M
Research-action on the future of theological education
Looking toward 2036, theological education is expected to move beyond a purely academic model to become a hybrid ecosystem: a form of training that integrates spiritual depth, ethical integrity, and practical skills exercised in service of communities.
- U
Curateur Public du Québec
User test for the private representation
The User Testing of the Private Representation Platform project of the Public Curator of Québec aims to validate the understanding, usability, and clarity of the new online platform dedicated to private representation.
- S
Station-M
SPI Alpha
The SPI Alpha project seeks to address a fundamental question: how can we spiritually form an ultra-connected Alpha Generation in a way that fosters an embodied, critical, creative, and lasting faith within a complex digital world?
- S
Curateur Public du Québec
Simplified process for the assistance measure renewal
This project aims to simplify the renewal process for the assistance measure in order to make it easier for individuals who wish to continue their measure with the same participants, while still complying with the legal requirements for renewal.
Curateur Public du Québec
Personae and journey map creation for citizens, employees and partners in the assistance measure
When Satisfaction Scores Hide the Real Problem: A Service Research Study for the Curateur Public du Québec.
- I
Curateur Public du Québec
Individual Interviews: Business Case for the Simplified Assistance Measure Application
This project aims to streamline the renewal process for the assistance measure, allowing assisted citizens to retain the same assistants after three years when the measure expires.
Régie des Alcools des Courses et des Jeux (RACJ)
Website Information Architecture and Organization for the Régie des alcools, des courses et des jeux
To support the redesign of their website and better serve their diverse clientele, we collaborated with the Régie to develop a new site structure and information architecture.
Thales Digital Solutions
Worth a Thousand Sources: UX for Continental Defence
UX design for a DRDC IDEaS continental defence project; interaction design and user testing for a network management interface in constrained edge computing environments.
Eau-Vive School
Market investigation into future potential development and strategic planning
The goal was to determine how the school could better serve the community, assess if future investments would be secure, and explore the potential for staffing from the education sector.
Thales Digital Solutions
CPL’s SafeNet Trusted Access developers experience study.
As part of this ongoing initiative, we are leading a comprehensive Developer Experience Study, conducting in-depth interviews with 8 developers experienced in Identity and Access Management (IAM) software integration.
Bellerose XD
New website for Bellerose XD
Since the company had been operating since its inception without a website, it was time to update Bellerose XD’s online presence to publicize its service offering. We have established a work plan to define the tasks to be accomplished for the creation of the brand image until the launch of the site.
Thales Digital Solutions
Energy Planning Interface for Hybrid Aircraft
UX design continuity and user testing for a hybrid aircraft energy planning interface. Serving flight dispatchers in a regional air mobility context, developed for Thales AVS FLX France and Voltaéro.
Thales Digital Solutions
ESG Innovation methods development
In pursuit of its 2030 ESG vision, Thales initiated the ESG Innovation Methods Development project, exploring methodologies inspired by ESG criteria for innovation. The goal was to curate diverse methodologies seamlessly integrating with the design thinking process, empowering global design centres.
Thales Digital Solutions
Market investigation for Smart Route Planner
Thales initiated a comprehensive market investigation, exploring the implications of Single Pilot Operations (SPO) and hybrid airplanes on aviation route planning. The primary focus was to evaluate the viability of introducing the Smart Route Planner—a groundbreaking flight planning idea/prototype—to the market. The investigation extended to determining the strategic approach for its introduction: standalone, integration with an existing Flight Planning System (FPS), or through acquisition and adaptation of an FPS.
Revenu Québec
Establish user experience and interface standards for Revenu Quebec
Revenu Québec faced a pivotal moment in its design journey, seeking a transformation toward a contemporary, functional, and accessible design system aligned with the WCAG 2.1 AA criteria. The challenge included bridging the gap between the existing outdated design system, KX, and the in-progress ISA system. My role was to collaborate with accessibility specialists, developers, and UX designers across different teams, aiming to establish design and usage standards, while fostering a user-centric evolution in the organization’s UX practices.
Thales Digital Solutions
User research on FIDO passwordless adoption barriers in enterprise context for CPL’s SafeNet Trusted Access
CPL's SafeNet Trust Access, a leading identity and access management software designed for medium to large enterprises, sought to enhance its product by delving into the realm of passwordless authentication. To understand the barriers and opportunities surrounding the adoption of FIDO2 standards, our team was commissioned to conduct interviews with enterprise IT security specialists.
Centre de services scolaire des découvreurs
Workshop facilitation with the populations of the Centre de services scolaires des découvreurs
In order to implement a commitment to success plan (plan d’engagement vers la réussite), the Centre de services scolaires des découvreurs (CSSD) needed to survey its population in order to determine the various issues perceived by its staff.
Thales Digital Solutions
User research on use cases for passwordless authentication using FIDO2 on mobile for CPL’s SafeNet Trusted Access
In their efforts to continually update their product, CPL commissioned us to interview IT security specialists about their knowledge, needs and intentions to use FIDO2 standards in a mobile passwordless authentication strategy.
Thibert
Migration of the vehicle management system to a web application
Thibert had already implemented a software that allowed for the management of vehicles, but it had some shortcomings for a more efficient market development.
Thales Digital Solutions
Canadian Warship Technical Status Dashboard
UX research and dashboard design for Royal Canadian Navy warship technical readiness serving both Thales maintenance personnel and naval officers, validated in a joint Halifax workshop.
Thales Digital Solutions
User research on use cases for flexible and granular authentication for CPL SafeNet Trusted Access
In their efforts to continually update their product, they tasked us with interviewing IT security specialists about their authentication flexibility needs.
Thibert
New showcase portal for lead generation
Thibert wanted to create a showcase website to better accompany their visitors without an account to turn them into leads and leverage page referencing on their products to start attracting potential new clients.
Thibert
Product lifecycle workflow mapping
We worked with the Team at Thibert to map the process and create a framework for tracking product lifecycle and take adequate action depending on this cycle.
Thibert
Expert heuristic evaluation of a B2B sales website and creation of an information architecture
With over 100 000 visitors per day on their B2B site, Thibert wanted to get a birds eye view of the current state of their site and to catalogue every content to facilitate further development and a possible move to another platform.
Thibert
Thibert web app portal design and creation of a design system for the company
The design system would first be used on their app portal migration from a desktop app to the web.
Thales Digital Solutions
CPL’s SafeNet Trusted Access user research on self-provisioned MFA rollouts and Identity verification
In their efforts to continuously upgrade the product, CPL charged us with the task of interviewing IT security specialist who rolled out MFA recently at their company to investigate their needs in terms of self-provisioning in an MFA rollout.
Thales Digital Solutions
Situational model visualization tool - DRDC
The objective was to create a tool enabling the visualization of situational models (i.e.: the unfolding actions of different actors in relation to an evolving situation) to enable analysis of data by human intervention.
Thales Digital Solutions
Pattern of Life: Designing Threat Visualization for Continental Defence
UX research and conceptual design for DRDC pattern of life visualization, developing interaction concepts for threat anticipation and evaluation in continental defence contexts.
Thales Digital Solutions
CPL’s SafeNet Trusted Access user research on alerting
In their efforts to continuously upgrade the product, they charged us with the task of doing user research on competitors’ client for establishing needs in the alerting and notifications for this kind of software.
Thales Digital Solutions
Honeybird honeypot and tripwire solution
Honeybird is a cyberattack protection tool using the “honeypot” principle used to attract malicious attacks by simulating a valuable target and tripwires to detect them.
Thales Digital Solutions
Port of Montreal Argo Project
The Port of Montreal, acting as an intermediary between the port’s various stakeholders, wanted to improve the collaboration of its various partners by developing a tool for monitoring and predicting containers, wagons and maritime vessels passing through the port.
Thibert
The creation of a white label site to facilitate online sales among Thibert’s customers base (White Label Phoenix Project)
The goal was to design a Shopify theme that would be adapted for the automotive field, their quantity of parts and their compatibility complexity.
Thales Digital Solutions
Biometric Monitoring and Analysis for National Security Training
UX design for a biometric training monitoring system: real-time and analysis interfaces for RCMP and national security training, adapted from an existing Thales platform.
Desjardins General Insurances
Improvement of the online auto insurance sales platform of Quebec (NeXT Auto Québec)
In order to improve the quoting experience of its auto and home insurance, Desjardins Insurance is currently redesigning their online offering process for the end customers, so that he is autonomous in his journey, and the insurance agent.
InterviewStream
App heuristic evaluation
In order to continue the improvement and enhancement of their products, we have done heuristic evaluations of some of their applications in order to prioritize and optimize development efforts.
Thibert
Incremental improvements to the B2B sales website
As a major supplier of auto parts in Canada and the United States, Thibert needed help designing their customer’s shopping experience so that they could easily find what they needed inside the thousands of products available as well as hundreds of thousands of layouts available depending on the vehicles.
InterviewStream
Reimagining how to do online interviews (Phoenix Project)
With already multiple web applications serving various aspects of the one-sided or bilateral video interview, Interviewstream decided to reimagine the online interview while prioritizing values such as fairness and non-discrimination in the hiring process.
Thales Digital Solutions
Artificial Intelligence Training Interface
The creation of an interface for the training of different artificial intelligence for detections inside of video captures.
Thales Digital Solutions
Eye measurement system to support video surveillance (IDEaS Gaze Aware)
To carry out this project, interviews with users as well as design thinking workshops and discussion with users and stakeholders made it possible to improve the tool towards a version adapted to the market.
Thales Digital Solutions
Preparation and facilitation of the IFE Hackathon 2020
Facilitating meaningful innovation at scale, a fully virtual design thinking hackathon for Thales IFE across three continents during COVID-19.
Desjardins Financial Security
Creating the Loan Insurance Enrolment Process inside the Digital Mortgage Renewal Process
In order to empower the client and give them the same online options as what is offered at the banks when they renew their mortgage, Desjardins wanted to first allow members who first refused the loan insurance when they took their mortgage to be able to add mortgage insurance at an online renewal.
Desjardins Financial Security
Creation of an online needs definition and quoting path for life and health insurance
In order to make the client autonomous in defining their personal insurance needs, Desjardins wanted to set up a flexible path according to the needs of the potential client in order to guide them adequately in the choice of their insurance.
Desjardins Financial Security
Modifications to adapt for Law\_141 on the online travel insurance sites
In order to comply with the various particularities of the AMF Law 141 on the sale of insurance online, we have made a brief review of the current interfaces of personal travel insurance.
Desjardins Financial Security
Creation of promotion pages for the member and the customers of telemedicine
In order to promote and enable membership, we have created an explanatory web page with the link to the adhesion form.
Rizing
LifeCycle Pricing
Design of an SAP application for price management of retail markets. The application, LifeCycle Pricing, would integrate with other SAP retail-specific solutions (e.g., promotion management, inventory and replenishment forecasting, etc.) in order to better support merchants in their price management.